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Community Management

Community Management: DESCRY

What is Community Management?

the process of engaging with an audience on social media to build a positive environment around a brand or organization

What Does Community Management Entail?

  • Engaging with followers: Responding to comments, mentions, and messages 
  • Moderating interactions: Setting guidelines and rules to maintain a respectful and safe atmosphere 
  • Analyzing engagement: Analyzing social media performance and creating reports 
  • Building relationships: Making personal connections with individuals on social media

How Do We Deploy Community Management?

  • Engaging with followers: Responding to comments, mentions, and direct messages 
  • Giveaways: We curate giveaways to capture new customers as well as build excitement around your brand and its products/services

Why is Community Management Necessary?

  • Build and improve customer relationships 
  • Boost brand recall 
  • Promote brand authenticity 
  • Get real-time feedback and gather ideas from customers 
  • Provide timely support to customers
  • Increase brand and product awareness within a target demographic

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